In its business activities, a company faces a variety of societal issues that often include the environment or human rights. We believe it is vitally important to tackle those issues while pursuing sustainable growth. We need to face each of these problems head on and continue to engage in dialogues and other forms of communication with our stakeholders to actively remind ourselves not to become complacent.
For the Customers | ||
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The Nissui Group provides a wide variety of products globally including marine products from its fisheries and aquaculture operations, frozen foods for household and commercial use, shelf-stable foods, fish sausages and surimi-based products, EPA as pharmaceutical ingredients, Specified Health Use products with EPA and foods labeled as functional foods. Furthermore, as the Group is also engaged in marine research and the logistics business, it deals with a broad spectrum of customers ranging from individuals to corporation and to government agencies. The Nissui Group, in its Quality Assurance Code, has declared that it values dialogues with its customers and that it will make ceaseless efforts to enhance customer satisfaction. | ||
Major responsibilities and challenges | Means of communication | Frequency |
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Customer Service Center (Contact Desk) | Daily |
Website | As needed | |
Social media | As needed |
For the Employees | ||
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The Nissui Group comprises with 19,096 employees working both in and outside Japan (As of March 31, 2024, including temporary employees). To respond appropriately to the changing business environment, the Group values diverse values and individuality and emphasizes the importance of sustained growth through teamwork. To this end, the Group has put in place a system to listen to the voices of its employees and prioritizes communications between labor and management. | ||
Major responsibilities and challenges | Means of communication | Frequency |
Briefings on management policies | Once a year | |
Harassment Desk/Suggestion Boxes within the company | As needed | |
Employee Engagement Survey | Once a year | |
Regular meetings between Nissui and the labor unions/Safety and Health Committee | As needed | |
In-house bulletins and Intranet | Daily |
For the Business Partners | ||
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The Nissui Group conducts business transactions around the world including transactions with the suppliers of raw materials and products and with the buyers of products. The Group is building fair and equal relationships as well as relationships of mutual trust with its business partners and together with its business partners is aiming to realize a sustainable society. | ||
Major responsibilities and challenges | Means of communication | Frequency |
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Sustainable Procurement Seminar | Once a year |
Self-Check Sheet of Purchasing Initiatives | Once a year | |
Check Sheet of Purchasing Initiatives for New Suppliers | As needed | |
Check Sheet for visits | As needed |
For the Environment | ||
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The Nissui Group relies on the bounty of nature for its business and recognizes the sustainability of resources to be an extremely important issue. The Group will make efforts to further reduce the environmental impact and to preserve the marine/natural environment and biodiversity. Furthermore, as a food manufacturer, it will address the problem of food loss and waste, and contribute to its reduction. | ||
Major responsibilities and challenges | Means of communication | Frequency |
Stakeholder Dialogue | As needed | |
Dialogues with NGOs/NPOs and research organizations | As needed | |
Environmental education activities in collaboration with NGOs/NPOs | As needed | |
Dialogues with the regional community and local governments | As needed |
For the Shareholder and Investors | ||
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The Nissui Group has 105,838 shareholders. Its shareholder composition is characterized by a high percentage of institutional investors and overseas investors. As far as stock ownership is concerned, 40.8% is owned by Japanese financial institutions while 24.2% is owned by foreign investors (As of March 31, 2024). The Group is making efforts to utilize the feedback obtained through dialogues such as the various briefings and individual meetings, and to disclose information in order to win the trust of its shareholders and investors, and allow them to properly assess its corporate value. |
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Major responsibilities and challenges | Means of communication | Frequency |
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General shareholders meeting, Financial results briefings, Briefings for investors | Once a year/Fourth a year/As needed |
Individual meetings | As needed | |
IR Information Website | Daily | |
NISSUI REPORT (PR Magazine for stakeholders and business reports), Integrated Reports | Twice a year/Once a year | |
Corporate Strategic Planning & IR Department, IR Section (Contact Desk) | Daily |
For Society | ||
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Social issues cannot be solved by the efforts of the Nissui Group alone, and coordination with various domestic and overseas companies, NGOs/NPOs, government agencies of each country, etc. is essential. The Nissui Group, accordingly, maintains channels of communication with various related organizations such as its participation in SeaBOS. The Nissui Group has bases in various countries around the world and is focused on operating in such countries while being respectful of the cultures and customs of the respective regions as well as supporting the education of future generations. |
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Major responsibilities and challenges | Means of communication | Frequency |
Stakeholder Dialogue | As needed | |
SeaBOS activities | As needed | |
Volunteer activities in the regional community | As needed | |
Dialogues with the regional community and local governments | As needed | |
Factory tour | As needed |
従業員やビジネスパートナーなどの様々なステークホルダーとの価値協創のため、マルチステークホルダー方針を策定しています。